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Think you've been scammed?

This is not your fault. Tell us what happened and get a step-by-step plan.

At least 10 characters. Never type your PIN, OTP or password here.

Did you send money or share a code?

General steps if you've been scammed

  • Call your mobile banking provider (bKash 16247, Nagad 16167, or your bank) immediately and ask them to stop or reverse the transaction.
  • Change your PIN and password right away, from a safe device.
  • Block the scammer's number and stop all contact.
  • Keep screenshots of every message, number and transaction as evidence.
  • Report to the police (999) or the nearest police station's cyber crime desk.

Official helplines

National Emergency

Police, fire and ambulance

999

bKash

Official bKash helpline

16247

Nagad

Official Nagad helpline

16167

Cyber Crime Helpline

Report online fraud to police

999